It is anticipated that spending on Unified communications
solutions for SMBs will increase by 10 percent over the next four years. UC
solutions include instant messaging, chat services, video conferencing, web
conferencing and unified messaging. SMBs are recognizing the importance of
Unified communications in this era of growth and globalization. UC solutions
enable employees to interact with clients across the globe, it also allows for
B2Bs to correspond and communicate effectively.
An infographic published by Wavelink
suggests SMBs with 100 employees can save up to 191 collective hours each day
by utilizing UC solutions. That equates to 6,207 eight hour work days over the
course of a year. That can save up to $920,000.