It is anticipated that spending on Unified communications solutions for SMBs will increase by 10 percent over the next four years. UC solutions include instant messaging, chat services, video conferencing, web conferencing and unified messaging. SMBs are recognizing the importance of Unified communications in this era of growth and globalization. UC solutions enable employees to interact with clients across the globe, it also allows for B2Bs to correspond and communicate effectively.
An infographic published by Wavelink suggests SMBs with 100 employees can save up to 191 collective hours each day by utilizing UC solutions. That equates to 6,207 eight hour work days over the course of a year. That can save up to $920,000.